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Advising Resources

About Technology Support

Carlow’s Help! Services support team is available to assist with questions or challenges you have about Carlow’s tech resources.

Technology Support offers the following contact options:

Call
Email (preferred method of contact)
Create a Ticket
 +1 (412) 578-8700 help@carlow.edu Submit Help Desk Ticket

The above link also provides guidance on how to:

  • Reset your Carlow email password

*Be sure to have your Carlow ID number available when you contact support. *

Daily Tech Resources

Resources

  • SelfService (formerly WebAdvisor): register for courses, check grades, and find classroom locations
  • MyCarlow: up-to-date campus information, services, and resources
  • CelticOnline (Brightspace Learning Management System): tutorials, course information, and course materials (once courses begin)
  • Omnialert (automatically enrolled): emergency contact communication via email and text

Password Reset

Changing or resetting your password can be done without contacting IT. 

Click HERE to get started.

Using Computer Labs

Several computer labs and campus computers are accessible with your Carlow ID card.

When you log in to a computer in a lab using your Carlow username and password, you have automatic access to Isadora, can use any of the installed software on the computer, can log in to other technology resources, and can print using your Carlow ID card.

All of our Oakland campus buildings provide wireless access. If you help accessing a locked computer lab between 8:30AM and 4:30PM, please call The Carlow University Police Department.