Navigate360

Term

Definition

Academic Planning

Feature that allows students to build their Academic Plan directly in Navigate. Students can view recommended courses on pathway templates for current goals (programs, majors, minors) and build a term-based plan to degree. In the Staff Workflow & Automation platform, advisors can view student plans and create academic plans to send to students.

Appointment Scheduling

Functionality for students to view and schedule appointments with care units in Navigate Student.

Class Schedule

Easy-to-read student course schedule pulled directly from the Student Information System. Students can add classes from Navigate to their native mobile calendar.

Hand Raise

The ability for students to ask for help by issuing an alert on themselves using the Navigate Student app. Hand Raise alerts can create automated email messages and open a case for staff triage and follow-up.

Holds

An automated system to manage student holds preventing registration. The Hold Center integrates with the Student Information System (SIS)

and automatically alerts students who have holds on their accounts.

Intake Survey

An app welcome survey students are prompted to complete upon logging into the app. These answers can be used for conditional To-Do and Event creation or can be used for staff just-in-time follow-up.

Major Explorer

Automated major and career exploration system based on student interests available to students in Navigate Student. Students can explore institution-specific majors and related career information drawn from ONET data.

My Docs

A collection of Notes, Appointment Summary Reports, Progress Reports, and Hand Raises documented by staff at the institution and made visible to students, allowing for transparency around interactions in a centralized place.

Notifications

Timely nudges to keep students on track for critical tasks. Notifications can include push notifications, texts, or emails, depending on student preferences and institution settings, and appear in the Notification Center.

Resources

A centralized list of the resources that students can access at your institution, sorted into intuitive and student- friendly categories.

Scheduling & Registration

The ability for students to build a section-based term schedule within Navigate Academic Planner and complete registering for those classes through One Click Registration. One Click Registration provides real-time integration with the Student Information System (Self-Service) to allow students to complete the registration transaction within Navigate.

Student Success Network

A list of a student‘s support network, including advisors, instructors, and other relationships assigned in Navigate. Includes both contact information (imported from SIS) and a direct link to appointment scheduling.

Study Buddies

A feature that allows students to opt-in to study groups with other students enrolled in their class sections who are interested in studying together outside of class.

Surveys

A tool that allows administrators to survey students on key topics directly in the student app. Notification and reminders can be configured to nudge student completion. Surveys can be short Quick Polls that pop-up to students upon opening the app as a pulse check or longer form Surveys like a First Year Persistence Survey.

To-Dos & Events

A chronological step-by-step pathway of key tasks, deadlines, and events configured by the partner institution to highlight the most critical items to support student success in college. To-Dos and Events can be configured to show to all students or only to specific cohorts of students based on a variety of attributes.

Term

Definition

User Roles

A defined set of permissions for individuals using Navigate360 (e.g., “Advisor” or “Instructor”).

Action Menu

Menu housing the primary coordination functions, such as communication, appointment scheduling, campaigns, and case management.

Availability

Times that staff set within Navigate360 to allow scheduling. This can be for Drop-ins, Appointments, or Campaigns.

Location

Specific area or major on campus for which an staff member would interact with students (not necessarily a physical location).

Categories

Differentiating student attributes captured in a school’s SIS system (e.g., Veterans, Athletes, Greek life).

Tags

Information or attributes not captured in an SIS system (e.g., Students interested in taking GRE’s or MCAT’s).

Notes

A relevant piece of information attached to a student’s profile in Navigate360.

Student Lists

Dynamic or static list of students that users can create and consistently access in the platform.

Advanced Search

Search engine that allows users to enter thousands of search parameters to allow for segmentation of the partner’s student population.

Appointment Summary Reports

Summary of the content discussed during an interaction with a student and any care unit/office and logged into Navigate.

Progress Reports

Also referred to as “Early Alerts;” enables a professor or instructor to indicate how a specific student is performing in class.

Alerts

A mechanism for any user (not just a professor or instructor) to share positive feedback on or draw attention to a student who may be in need of support.

Cases

A coordinated request across users prompting action and follow up on an alert, indicating a student is in need of support. Often crosses department lines and includes areas such as Financial Aid, Counseling, etc.

Campaign

Proactive outreach strategy with a specific goal in mind, such as “Re-enroll students not yet registered for Fall”

Kiosk

Student-facing workflow hub for any care unit/office for checking-in for appointments or services.

Appointment Center

Navigate scheduling feature used by Front Desk and Administration workers to manage the schedules and appointments of staff (including walk-in queue management).